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TCP/IP Access Problem
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6. From a workstation attached to this network segment, create
an ARP entry. The NIC IP address and hardware or MAC
address are needed. At the workstation enter:
arp -s <ipaddress> <MACaddress>
ping <ipaddress>
7. Try to ping this IP address to see if the NIC can be seen on
your network. If the interface does not respond, verify you are
on the same network segment as the printer and that the ARP
entry was created.
8. Telnet into the NIC using the same IP address as above. Log in
as root with no password.
9. At the system prompt, enter:
store tcpip from default
config http on
reset
NOTE: This will reset all TCP/IP settings to factory default and
reset the NIC.
10. Power the printer off and then back on.
11. Set the IP address, subnet mask, and default gateway
parameters to the desired values.
12. If Web browser access does not work, telnet into the NIC as
root. Enter the following command:
config http on
If you still experience difficulty accessing or browsing the printer,
contact the Customer Solutions Center for further assistance.