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Chapter 4 Windows Troubleshooting Tips
126
The Ethernet cable is not plugged in or the printer is not turned
on. This message is a communication failure between the
NT/2000 server and the NIC. Check cabling, IP address
settings, gateway, etc.
• Test page does not print or prints incorrectly:
1.Is the printer online? Re-send test page.
2.The print queue name in step 6 on page -101 should be
d1prn; however, the name can be changed. To verify the
queue names, print an E-Net Test Page. Refer to your
User's Manual
for information.
3.The Printronix NT print driver requires P-Series emulation
active on the printer. The Generic/Text driver should print in
any printer emulation.
4.Delete then re-install the Microsoft TCP/IP Print service on
the server.
If you are still experiencing difficulty accessing or browsing the
printer, contact the Customer Solutions Center for further
assistance.