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Troubleshooting 6–7
Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
Can
User
Correct?
Explanation Solution
EXHAUST
F
AN FLT
(Cabinet model only)
Yes
Sensors cannot detect
current in fan circuit.
Power of
f the printer and remove
the paper path. Check that the
fan cable connector is connected.
Check for obstruction of vents
and fan airway, and remove any
obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on the
printer
. If this message recurs,
contact your authorized service
representative.
1
FIRMWARE ERROR*
No
Application software tried
to perform an illegal printer
function or damaged
memory detected on
board.
Contact your authorized service
representative.
1
FM HEADER ERROR
No
Applications software has
violated header
parameters.
Contact your system
administrator
FRAMING ERROR
Yes
Serial framing error
. (Serial
interface.)
Check your serial host interface
parameter settings; if necessary
,
adjust them so that they match
the settings of the attached host.
GRF CHK ERROR
PRESS STOP
Yes
Printer has received a
non–printable character
.
Press CLEAR and then ONLINE.
HAM. COIL OPEN*
No
Electrical malfunction of
one or more hammer coils.
Contact your authorized service
representative.
1
HAMMER COIL BAD
#, #, #
No Hammer
coil # failed
current test at power up.
Contact your authorized service
representative.
1
HMR BANK FAN FLT
Yes
Sensors cannot detect
current in fan circuit.
Check that fan cable is
connected. Check for obstruction
of vents and fan airway; remove
any obstructions. Check for items
beneath the printer blocking
cabinet vents. Power back on the
printer
. If this message recurs,
contact your authorized service
representative.
1
08 HOLD PRINT
TIMEOUT
Yes
Printer was of
f–line more
than 10 minutes and the
“Intervention Required”
parameter is set to “Send
to Host.”
Press ONLINE to put printer in
online state.