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6–8 Troubleshooting
Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
Can
User
Correct?
Explanation Solution
HB NOT INSTALLD*
No
Self–test does not detect
hammer coils.
Contact your authorized service
representative.
1
06 HOST REQUEST
Yes
Host attention message.
The host computer or printer
controller requires attention.
ILL EXT BUS ACC*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
ILLGL OPR ACCSS*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
ILL INST ACCSS*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
INTAKE FAN FAULT
Yes
Sensors cannot detect
current in fan circuit.
See description for
HMR BANK FAN FLT.
INVALID ACTIVATE
No
Printer detects twinax
protocol communication
errors.
The printer reports the error
.
22 INV
ALID ADDR
Yes
Unit address not
recognized by printer
.
(T
winax interface)
Ensure that printer address
matches host setting.
INVALID COMMAND
No
Printer detects twinax
protocol communication
errors.
The printer reports the error
, host
action is required.
LO DRV. SHORT *
No
Circuit(s) on the hammer
bank or in the hammer
bank power cable shorted
to ground.
Contact your authorized service
representative.
1
LOAD PAPER
Yes
Printer is out of paper
.
Load paper
.
ONLINE
CU TIMED OUT
Yes
Enable poll timeout, The
printer was not enabled for
one minute. (Coax
interface)
Check cable connection and host
system.
ONLINE
28 CU NOT ENAB
Yes
Poll timeout error. The
printer was not polled for
one minute. (Coax
interface)
Check cable connection and host
system.
ONLINE
8344 F
AILED
No
Link–level code test
detects hardware failure.
Contact your authorized service
representative.
1
PAP BAD TABLE*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
UNDFNED OPCODE*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1