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6–10 Troubleshooting
Table 6–1 LCD Message Troubleshooting Table (continued)
Displayed Message
Can
User
Correct?
Explanation Solution
PWR SUPP VOLT *
No
Power supply failed.
Replace power supply board.
PARITY ERROR
Yes
Parity error
(serial interface)
Check your serial host interface
parameter settings; if necessary
,
adjust them so that they match
the settings of the attached host.
33 PLA
TEN OPEN
TIMEOUT
Yes Forms thickness lever has
been open for at least one
minute.
Close forms thickness lever.
PLAT INV PARM*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
PLAT INV CMD*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
PLAT INV STATE*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
POWER SAVER
MODE
N/A
Status message: printer is
in low–energy idle state, all
fans and higher voltages
are of
f, only +5Vdc logic
circuits are active.
No action required.
PRINTER HOT
Yes
Controller board sensors
report high temperatures
on the board.
Check printer environment. If hot
or dusty , relocate printer
. Contact
your authorized service
representative if this occurs
frequently.
1
RIB INVLD STATE*
No
Fatal firmware error on
controller board.
Contact your authorized service
representative.
1
SCS COMMAND ER-
ROR
No
Printer received undefined
control character
.
Contact your system
administrator.
34 RIBBON STALL
TIMEOUT
Yes
A timeout message is sent
to the host if no ribbon
motion has occurred for 10
minutes after CLEAR was
pressed to clear the jam
fault.
Clear ribbon jam and reload
ribbon.