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When a Message Is Displayed
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Cannot send scanned data. Exceeded
max. number of files. Unable to cap-
ture files.
For details about the maximum
number of files that can be stored,
see p.119 “Store”. Reduce the
number of stored files for transmis-
sion or delete unnecessary stored
files.
Captured file exceeded max. number of
pages per file. Cannot send the
scanned data.
For details about the maximum
number of pages per file that can be
stored, see p.119 “Store”. Reduce the
number of pages in the file, and then
resend it.
Connection with LDAP server has
failed. Check the server status.
A network error has occurred and
connection has failed. Try the opera-
tion once more. If the message is still
shown, the network may be crowd-
ed. Check the information of System
Settings. See "User Tools (System
Settings)", General Settings Guide.
Connection with the destination has
failed. Check the status and connec-
tion. To check the current status,
press [Scanned Files Status].
• Check the network settings of the
client computer.
• Check that components such as
the LAN cable are connected
properly.
• Check that the server settings are
correct and the server is working
properly.
Entered protection code for destina-
tion is incorrect. Please re-enter.
Make sure the protection code is cor-
rect, and then enter it again. See
"Registering a Protection Code",
General Settings Guide.
Exceeded max. data capacity. Check the
scanning resolution, then press Start
again.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.107 “Relation-
ship between Resolution and File
Size”.
Exceeded max. data capacity.
Check the
scanning resolution, then reset
original(s).
Note
❒ “nnn” in the message represents a changeable
number.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.107 “Relation-
ship between Resolution and File
Size”.
Exceeded max. E-mail size. Sending E-
mail has been cancelled. Check [Max.
E-mail Size] in Scanner Features.
• Increase the size of [Max. E-mail
Size].
• Set [Divide & Send E-mail] to [Yes
(per page)] or [Yes (per max. size)].
See p.104 “Send Settings”.
Message Causes and solutions