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Troubleshooting_ 8
4. Holding the handle on the paper transfer belt, align it with the slots on
the inside of the front door.
5. Lower the paper transfer belt until it is parallel with the front door and
firmly seated.
6. Close the front door to resume printing.
If the front door is not completely closed, the machine will not
operate.
Understanding display messages
Messages appear on the control panel display to indicate the machine’s
status or errors. Some error messages are shown with graphics to aid you in
troubleshooting.
Checking display messages
1. When errors occur, Check Error appears on the display and press OK.
2. Check th
e display message to see what kind of error has occurred.
If several messages appear, press the up/down arrow to highlight the
me
ssage you want solve.
3. Press OK on the control panel.
Refer to the tables below to understand the messages’ and their
me
aning, and solve the problem, using the suggested solutions.
•If Check Error still appears, repeat above steps.
•If a me
ssage is not in the table, reboot the power and try the printing
job again. If the problem persists, call for service.
•Whe
n you call for service, provide the service representative with the
contents of display message and the serial number.
•Some messages may not appear in the display depending on options
or models.
•[a
aa] indicates the error code. When you contact the service center,
this error code help to handle the problem.
•[ccc]
indicates the part of the each toner cartridge.
•[xxx]
indicates the media type.
•[zzz] indicates the paper
size.
•[yyy]
indicates the tray.
Message Meaning Suggested solutions
[ccc] toner cart.
error
Error: [aaa]
Open/Close Door
The toner cartridge is
wrong in
stalled.
Open and close the
front door; and check
that the toner cartridge’s
are installed correctly. If
the problem persists,
call for service.
Prepare new [ccc]
toner
Prepare new [ccc]
to
ner cartridge
Small amount of toner is
left in
the cartridge. The
estimated cartridge life of
toner is close.
Prepare a new cartridge
for replacement. You
may temporarily
increase the printing
quality by redistributing
the toner (See
"Redistributing toner" on
page 1).