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8
T
ROUBLESHOOTING
8.27
The incoming fax has
blank spaces or you
received a poor-quality
copy.
The fax machine sending you the fax may be faulty.
The fax machine sending you a fax may have a dirty
document glass. Clean the document glass, referring to
page 7.2.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The toner cartridge may be empty. Replace the toner
cartridge, referring to page 7.3.
Some of the words are
stretched on the
incoming fax.
The fax machine sending you the fax had a temporary
document jam.
There are lines on the
copies or documents you
send.
Check your scan glass for marks, and clean it. See
page 7.2.
The machine dials a
number, but fails to
make a connection with
another fax machine.
The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Speak with the other
machine operator and ask her or him to sort out the
problem.
Documents are not
stored in the memory
There may not be enough memory to store the
document. If the display shows a “Memory Full”
message, delete any documents you no longer need
from the memory, then restore the document.
Blank areas appear at
the bottom of each page
or on other pages, with
only a small strip of text
printed at the top.
You may have chosen the wrong paper settings in the
user option setting. Refer to the Facsimile User’s Guide
to choose the proper paper size.
Condition Suggested solutions