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Phaser 380 Color Printer
6 Troubleshooting
If you need help 6-1
Receiving email update notices 6-2
Using the automated fax systems 6-3
Front panel messages 6-4
Problems and solutions 6-8
All about media jams 6-17
Locating jammed media 6-18
Removing jammed media 6-19
If your file doesnÕt print 6-21
General things to check for 6-21
Macintosh users 6-21
Windows users (general) 6-22
Windows 3.1 users 6-22
Windows 95 users 6-22
If you are using PC/NFS 6-23
If you canÕt print from Windows to an LPT port 6-23
Windows 3.1 6-23
Windows 95 6-24
Check the printerÕs language mode 6-25
PostScript printing errors 6-26
Using a PostScript error handler 6-27
Fixing timeout problems in Windows 6-28
Windows timeout: From Windows 3.1 6-28
Windows timeout: From Windows 95 6-28
Windows timeout: From DOS (and Windows 3.1) 6-29
PrinterÕs timeout 6-29
Printed colors are not what you expected 6-31
In general 6-31
Printing PANTONE Colors 6-32
Blue colors look too purple 6-32
Using the Tektronix halftone screens 6-33
Macintosh users 6-33
PC and workstation users 6-34