Filter
Top Products
5
Caring for Your Printer
5-28
Phaser 380 Color Printer
Cleaning for jams and ink smears: media-feed rollers
Approximate time to complete: 5 minutes
If you have already performed the ÒCleaning for ink smears: internal paper
pathÓ cleaning procedure but ink smear problems persist, clean the upper
and lower paper feed rollers.You should clean the upper and lower media
feed rollers if any of the following conditions exist:
■ Media is consistently jamming behind the front cover or at the
manual-feed slot.
■ Ink smear problems persist after you have performed the
ÒCleaning for ink smears: internal paper pathÓ procedure.
The media feed rollers carry the print media from the media tray and
manual-feed slot through the printer. Occasionally, stray ink particles
become attached to the paper feed rollers creating slick or contaminated
surfaces. When media feed problems or ink smears appear on prints, you
can generally correct the problem by scrubbing the media feed rollers using
an alcohol-soaked cleaning card. Refer to ÒUsing isopropyl alcoholÓ on
page 5-15 for more information.
Sample ink smear: media feed rollers
9662-38