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5
Caring for Your Printer
5-10
Phaser 380 Color Printer
Replacing the media tray separator pad
Approximate time to complete: 2 minutes
The printer uses a separator pad in the media tray to help separate sheets of
media being drawn from the tray. If you often experience problems with the
printer picking multiple sheets from the upper media tray or lower paper
tray, you may need to replace the media tray separator pad. A visible wear
pattern on the separator pad is also an indication that it is time to replace the
separator pad.
Note
Noises that result from picking and feeding transparency media is
normal and is not an indication that the separator pad should be
replaced.
A replacement separator pad and installation instructions are included in
each maintenance tray box. To avoid media picking problems, replace the
separator pad in the media tray each time you replace the printerÕs depleted
maintenance tray.
Note
Media feeding problems can also be caused by incorrectly loading
the tray. Refer to ÒLoading media traysÓ on page 2-15 and
ÒMedia weightÓ on page 3-32.
1.
Remove the upper or lower tray from the printer.
9662-86