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5
Caring for Your Printer
5-20
Phaser 380 Color Printer
Cleaning for upper tray jams: media pick roller
Approximate time to complete: 5 minutes
If you are experiencing media feeding problems including mispicks and
multiple picks at the upper media tray, you can generally correct the
problem by cleaning the media-pick roller with isopropyl alcohol. Refer to
ÒUsing isopropyl alcoholÓ on page 5-15 for more information.
The printer guides you through the necessary steps to perform automatic
cleaning procedures. You will need the pick roller cleaning tray included in
the cleaning kit when you run the Clean: Media Tray Jams routine
from the printerÕs front panel. You can also clean the media pick roller
manually using an alcohol-soaked cloth; refer ÒCleaning the upper pick
roller manuallyÓ on page 5-24.
1.
When the printer is on and the Ready message or the printerÕs
name appears, press the Clean button. The printer displays the
Þrst selection in the menu:
Clean:Light Stripes
<---- Clean Test
2.
Press the left arrow(<---) button until the following message
appears:
Clean:Media Tray Jams
<---- Clean Test
For printers equipped with a Lower Paper Tray Assembly, the
following message appears:
Clean:Jam At Upper Tray
<---- Clean Test