Filter
Top Products
6
Troubleshooting
6-10
Phaser 380 Color Printer
Printed image is shifted,
the wrong color, or
margins are not correct.
■ You may have to make adjustments in the application
or print driver. Refer to “Printing and installation
problems” on page 6-12.
■ Make sure that the paper is not curled. Also refer to
“Cleaning for jams and ink smears: media-feed rollers”
on page 5-28.
■ Microsoft PowerPoint users:
■ Macintosh users need to leave Background Printing
in the Chooser set to Off.
■ PC users need to turn off print spooling through the
Printer Properties.
Colors do not print as
expected.
■ Refer to “TekColor corrections — making the best
selection” on page 4-3 for details on how to select
TekColor color corrections.
■ You may have attempted to print transparency but did
not specify transparency as the print media in the
printer driver. Refer to “Transparency quality tips” on
page 3-40 for more information.
■ Refer to “Printed colors are not what you expected” on
page 6-31 for more tips.
■ Refer to “Printing and using the color sampler charts”
on page 4-10.
Image quality problems (cont'd.)
Symptom Solution