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Chapter 9
If Somet hing Goes
Wrong
Some problems you may encounter when using your notebook
computer are relatively easy to identify and solve. Others may
require help from your dealer or the manufacturer of a software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter. For further
assistance and solutions, use Toshiba’s support tool VirtualTech
™
to help diagnose and solve possible problems.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding: