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If Something Goes Wrong
Resolving a hardware conflict
Printer problems
This section lists some of the most common printer problems:
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer.
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers, as shown in
“Setting up your printer” on page 171.
You may have connected the printer while the computer is on.
Disable Stand By mode, turn off the computer, and turn off the
printer. Turn the printer back on, make sure it is on line, then turn
the computer back on.
Try printing another file. For example, you could create and
attempt to print a short test file using Notepad. If a Notepad file
prints correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview
mode. This mode lets you see your work exactly as it will print.
Contact the software manufacturer for more information.