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If Something Goes Wrong
The Windows® operating system is not working
See your Windows
®
documentation for further explanation.
TECHNICAL NOTE: If your computer is connected to a
network, the Startup menu may display different versions of
Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: modem speed, time of day (when everyone
else is surfing, your access can be slow) and popularity of the site.
If accessing a particular site is very slow, try later.
My browser can’t find the URL address I typed in.
Make sure you separated the domain names of the address with
the forward slash (/). Check the spelling of each name and the
syntax of the address carefully. A single incorrect letter or missed
character, comma instead of period (“dot”) or other mistake makes
it impossible for your browser to locate the site.
My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server
may be down for temporary repair. Try again later.
The Windows
®
XP operating system can help you
If the operating system has started properly, but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access Windows
®
XP Help and Support:
1 Click Start, then click Help and Support.
The Help and Support window appears.