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If Something Goes Wrong
Resolving a hardware conflict
2 Then do one or both of the following:
❖ In the search field, type in the topic of the problem with which
you need help and follow the on-screen instructions.
❖ Click a problem you would like help with from the listings
and follow the on-screen instructions.
You can connect to Support Online by clicking Support from the
menu.
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows
®
Help
and Support to troubleshoot the problem first.
For help on hardware conflicts:
1 Click Start, then click Help and Support.
2 Click the Hardware link in the window’s left pane.
A list of category links appear.
3 Click the Fixing a hardware problem.
4 Choose from specific topics and follow the steps.
If there is still a problem, the operating system should display a
message that explains what the conflict is.
A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices isn’t working, resolving the problem can be time-
consuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add