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If Something Goes Wrong
If you need further assistance
Before you call
Since some problems may be related to the operating system or
the program you are using, it is important to investigate other
sources of assistance first.
Try the following before contacting Toshiba:
❖ Review the troubleshooting information in your operating
system documentation.
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
For the number of a Toshiba dealer near you in the United States,
call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
1 Start with accessing Toshiba on the Internet using any Internet
browser by typing
pcsupport.toshiba.com
2 Next, try one of Toshiba’s online services. The Toshiba Forum
can be accessed through CompuServe
®
by typing:
go toshiba.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number.