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If Something Goes Wrong
Problems when you turn on the computer
5 Add a paragraph break and type some notes describing what
you were doing when you received the message.
6 Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable properly
or installed a charged battery.
Press and hold down the power button for a few seconds.
If you are using the AC adapter, check that the wall outlet is
working by plugging in another device, such as a lamp.
The computer starts but, when you press a key, nothing
happens.
You are probably in Stand By mode and have a software or
resource conflict. When this happens, turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press
Ctrl, Alt, and Del simultaneously.
Clearing the condition may get the computer running, but it won’t
solve a resource conflict. Read the documentation that came with
the conflicting device and “Resolving a hardware conflict” on
page 207.
The computer is not accessing the hard disk or the external
diskette drive.
Your computer normally loads the operating system from the hard
disk. If you have a hard disk problem, you will not be able to start
the computer. Insert a system diskette into the external diskette
drive and press the left or right arrow key and choose your boot-up
device.