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When an Error Code is printed as a status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.
Error
Code
Cause How to Correct
10
11
12
13
20
E0
E6
22
30
32
33
Paper Empty
Recording Paper Jam
Document Paper Jam
Top Cover Open
Power Failure
Error relating to the printer or
memory.
File Error due to a Directory Error
was pressed during the
communication.
Page # Mismatch
Polling Error
Load recording paper and set the
tray.
Open the top cover and clear the re-
cording paper jam.
Remove the jammed document.
Close the cover, then retry.
Retry the transmission or ask the re-
mote party to transmit the document
again.
Remove the cause of the error on
the printer, if any. Then ask the re-
mote party to retry the transmission.
If not corrected, call your service rep-
resentative.
Power the unit ON/OFF, then retry.
Retry the transmission or ask the re-
mote party to transmit the document
again.
Check the actual document count.
Check polling options setup (security
code, etc.), and check if the polling
document exists.
Error
Code
Cause How to Correct
42
50
53
B0-B5
C0-C4
D0-D2
F0, F1
87
Memory Overflow
Line Busy
Security Mismatch in Relay or Mail
Box transmission
Signal Error or Line Condition Error
No residual memory was remaining
on the remote party’s machine for
Relay or Mailbox transmission.
Wait until the memory is recovered
by completing some of the reserved
jobs or remove other causes if any,
then retry the communication.
Send the document again.
Confirm the remote party’s security
code, password, and your setup.
Retry the communication. Frequent
failures may indicate a phone line
problem. If possible, move the unit
to another line and try your commu-
nications again.
Retry the transmission.
Error Codes Printed on Reports