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A-1 Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the GA-1120
Startup diagnostics are described in the Installation and Service Guide for service
technicians. Contact your authorized service/support center if you see any startup error
messages on Command WorkStation or if the GA-1120 does not reach the Idle state.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup
that might not be self-explanatory.
Network Setup messages
After this Setup screen This message Means
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)
No AppleTalk zone found. The Ethernet network cable is not attached to the
connector on the GA-1120, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
GA-1120, you must connect the network cable to the
GA-1120 before performing AppleTalk Setup.
Could also mean the AppleTalk network does not have
zones. Zones are not required for printing to the GA-1120.
Press Set to continue.
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.
Frame Type selection
(Network Setup>Protocol
Setup>IPX/SPX Setup)
Invalid frame size. The network hub is not connected to a Novell machine
when the GA-1120 tries to bind.
Warning! IPX network
number is zero.
No other IPX machine can be found on the network, or
the network hub is not connected to the network when the
GA-1120 tries to bind. When this occurs, the network
number defaults to zero.
Appendix A:
Troubleshooting