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5. DISPLAY EO1-11152
5.1 Upper Row (16-digit dot windows)
5- 3
(3) Error Messages (in any mode except “LOCK”)
When an error occurs, an error message (programmable) is displayed, with an error buzzer generated (a long
tone).
Read the Error Message, depress the [C] key to cancel the error status and tone, operate the sequence again
after removing the cause of the error.
The following table shows the cause of the error.
If the error status cannot be cancelled or an error message not listed in the table below is displayed, please
contact your nearest TOSHIBA TEC representative.
ERROR MESSAGE TABLE
Error Message
(Standard Setting)
Cause of the Error
OPERATION ERROR Key Sequence or Operation Procedure Error
MANAGER REQUIRED The operation requires a Manager Intervention.
CLOSE DRAWER The drawer must be closed before the operation.
COMPULSORY CODE No code has been entered where it is compulsory.
COMP DEPOSIT Sub-link Department is compulsory, but not yet entered.
SCALE REQUIRED The [SCALE] key has not been depressed where required.
SCALE OUT The scale is malfunctioning.
PC COMM ERROR File Receive Error (when a PC is connected).
CODE ERROR An undefined code has been entered, or the entered code has already been
defined.
PROGRAM ERROR An additional entry of new PLU or new customer file is not acceptable,
because the memory of each table is full.
CALL MANAGER The card is not acceptable as a result of Negative Card checking.
DRAWER LIMIT A media pick up operation is now required.
LINK PLU ERROR PLU linkage error such as when a sub-link PLU is not programmed in the Link-
PLU Table.
COMPULSORY SLIP The operation requires a endorsement print.
CDV ERROR Check Digit Value Error
COMP CHECK NO. Performing the negative card check is necessary before finalizing a sale by a
media key which has the compulsory status of the negative card check.
X/Z IN PROGRESS Read/Reset operation is unavailable during the consolidation of the
communication buffer by PC (or master terminal).
ALREADY RESERVED Read/Reset/Reserve operation was attempted when reset data remained in
the communication buffer. (in case of the program option to prohibit rewriting
reset data in the communication buffer)
UNDER AGE Underage person has attempted to buy cigarette or alcoholic beverage.
COMP QUANTITY Quantity Entry Compulsion Error (when this compulsion status is programmed
to a PLU item).
PIN ERROR EFT Pin Pad Error
NO RESPONS Time-out condition on the EFT terminal
RECEIPT REQUIRED Entry of new sale transaction is attempted before issuing the store receipt.
RESPONS NG Communication error between the ECR and the EFT terminal.
MISC ERROR Other errors
PAPER END Paper is out.
HEAD OPEN ERROR Print head remains open.
X X X X X X X X X X X X X X X X
12345678910111213141516
Error Message (max. 16)