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3. READ (X) AND RESET (Z) REPORTS EO1-11155
3.2 General Notes On Report Takings
3-21
3. When a response from the EFT terminal was not sent correctly (i.e. when a sales transaction data was not
correct), an error message “RESPONS NG” is shown on the LCD display.
At this time, follow the procedure below.
Step 1: Ask the hosting company which sales transaction was not correct on the telephone.
Step 2: Take a Local Transaction Inquiry Read Report to confirm the transaction sequence.
(Refer to (7) Local Transaction Inquiry.)
Step 3: Perform a void operation to delete a target item in the sales transaction.
(Refer to Section 11.13 Void, Operator’s Guide.)
Step 4: Retry to enter the deleted item. (Manual card number entry)
Step 5: Perform a Change Batch Number. (Refer to (4) Change Batch Number.)
Step 6: Retry to perform a Close Batch to make a settlement.
(3) Close Batch (with Debit)
A close batch command is sent to the EFT terminal.
Sales transaction of the day is ended and a batch file is sent to the host to make a settlement.
Example
• Operation: Mode Lock: Z for reset (reset only)
When the ECR is being outside a sale and in Z mode, depress the
[↓] key twice to select “3 EFT(BATCH)”. And depress the [3] or
[Enter] key.
Depress the [↓] key twice to select “3 CLOSE BATCH(DEBIT)” and
depress the [3] or [Enter] key.
The close batch (with Debit) is in process.
When the operation was successfully completed, this message is
displayed.
If it was failed, an error message is displayed. (NOTE 2)
NOTES:
1. After processing, a receipt showing the processing result is issued.
2. When no response was sent from the EFT terminal within a specified
time (standard: 10 minutes), a timeout error occurs on the ECR and
an error message “NO RESPONS” is shown on the LCD display.
OK: The operation was successfully completed.
NG: The operation was failed.
BATCH ALREADY CLOSED is printed under NG when CLOSE BATCH has already been
executed.
TEC STORE
1343 PEACH DRIVE
PHONE: 87-6437
Open 8:00am to 7:00pm
Closed: every Wednesday
10-20-2006 FRI #3001
CLOSE BATCH D
OK
9999 07:32TM