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TECRA M2 9-7
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard.
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, HW Setup, for more information.
Hard disk drive
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press Fn + F11 and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard, consult
your dealer.
Problem Procedure
No display Press hotkeys Fn + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Run the diagnostic test.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the floppy disk drive. If a
diskette is inserted, remove it and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.