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TECRA M2 9-19
Troubleshooting
LAN
You place a call, but a
connection can’t be
made
Make sure the settings are correct in your
communications application.
After making a call you
can’t hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command.
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
A CONNECT display is
quickly replaced by NO
CARRIER
Check the error control setting in your
communications application.
You can also use the AT\N command.
Character display
becomes garbled
during a
communication
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
You cannot receive an
incoming call
Check the rings before auto answer setting in
your communications application.
You can also use the ATS0 command. If problems
persist, contact your dealer.
Problem Procedure
Problem Procedure
Cannot access LAN
Wake-up on LAN does
not work
Check for a firm cable connection between the
LAN jack and the LAN HUB.
Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN
administrator.