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DEFINING THE PRINTER TO THE HOST: TCP/IP ATTACHMENT
XEROX DOCUPRINT 4850/4890 IPS INSTALLATION PLANNING GUIDE E-33
If PSF/2 output for the IPS prints elsewhere:
Follow these steps to determine whether the IP address of the printer
is unique.
1. Power off the printer.
2. Wait at least five minutes for TCP/IP to clear the Address
Resolution Protocol (ARP) tables.
3. Enter the ping command again at the OS/2 system.
4. If you receive a successful response to the ping command this
time, there is a duplicate IP address. Consult your network
administrator.
If the ping is not successful:
If your ping is not successful, verify the following:
• The printer is powered on.
• The cables are properly connected between the printer and the
LAN.
• The Network Interface Card (NIC) in the printer is functioning
properly. (Consult your Xerox service representative.)
• There is proper connectivity to the Multi-station Access Unit
(MAU), if one is being used.
• The IP address used to define the printer in PSF is unique in
the TCP/IP network.
• The IP address of the OS/2 system is unique. If not, consult
your network administrator to resolve the address problem.
Printing a test job To print a file to test the IPS printer, follow these steps:
1. Enter the following command on an OS/2 command line:
APRINT asciifile DESTINATION=xeroxdev
where asciifile is the name of the test file to be printed (e.g.,
C:CONFIG.SYS), and xeroxdev is the queue name specified
for the PSF/2 queue definition.
2. If an error message is generated, attempt to ascertain the
reason for the error.
3. If garbage is produced at the printer, verify that only valid device
transforms have been defined, and that the printer options do
not contain an illegal ASCII initialization string.
4. Verify that the file to be printed is ASCII text and does not
contain control characters, which may cause unexpected
changes in the printer state.
5. If no output is generated, check the following items:
• The file you are attempting to print exists.
• You have specified the correct queue name on the APRINT
command.
Table E-27. Example of an unsuccessful ping – OS/2
EZA0458I Ping V3R1: Pinging host 9.99.12.33
(Use ATTN to interrupt)
EZA0463I PING: Ping #1 timed out.