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WorkCentre 7755/7765/7775 Multifunction Printer
User Guide
227
Copy and Scan Problems
When the copy or scan quality is poor, select the closest symptom from the following table to correct
the problem.
If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer
Support or your reseller.
Symptom Solutions
Lines or streaks only present in copies made
from the document feeder.
There is debris on the document glass. When scanning, the
paper from the document feeder passes over the debris
creating lines or streaks. Clean all glass surfaces with a lint
free cloth.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the
debris creates a spot on the image. Clean all glass surfaces
with a lint free cloth.
The reverse side of the original is showing on
the copy or scan.
Copy: Enable Automatic Background Suppression.
Scan: Enable Automatic Background Suppression.
Image is too light or dark. Copy: Use the Image Quality settings to lighten, darken or
adjust contrast.
Scan: Use the Advanced Settings Tab to lighten, darken or
adjust contrast.
Colors are off. Copy: Use the Image Quality settings to adjust
color balance.
Scan: Confirm the correct Original Type is set. Use the
Advanced Settings tab to adjust color saturation.