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5 Troubleshooting
100 8265/8290/8365/8390 User Guide
(2) Error messages regarding warnings of the remaining ink
The following error message is displayed on the forth line on the operation panel.
No. Display Descriptions Solutions References
1 Near End [*] The ink is running short in the ink
cassette.
(The printer continues to perform.)
Prepare a new ink
cassette.
Refer to ‘Replacing
ink cassettes’
Notes
The [*] shows the colour of the ink causing the error according to the following codes:
• 1-8 : ink cassette slot number (Refer to ‘Installing ink cassettes’)
• All : All ink cassettes
(3) Other error messages
The following error message is displayed on the forth line of the operation panel
No. Display Descriptions Solutions References
1 Ink Status
Cassette [*]
Ink cassette(s) is (are) empty.
(The printer stops.)
Replace the ink cassette(s) Refer to ‘Replacing
ink cassettes’
2 Ink Status
No Filled [*]
Initial filling has not been
performed.
Perform initial filling of the ink. Refer to ‘Installing
ink cassettes’
3 No original ink You did not load XEROX's
recommended ink cassette.
(The printer stops.)
SmartChip is not well
positioned on the cassette
Load XEROX's
recommended ink cassette.
Reposition the smart-chip
(17.75 ± 0.5 mm from the
right side and 43 ± 0.5 mm
from the bottom)
Refer to ‘Replacing
ink cassettes’
-
4 4 Memory Status
NoMemory
DIMM 64 MB
Short of memory while
converting or printing data.
Consider increasing the
memory capacity.
-
Notes
The [*] shows the colour of the ink causing the error according to the following codes:
• 1-8 : ink cassette slot number (Refer to ‘Installing ink cassettes’)
• All : All ink cassettes