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5 Troubleshooting
102 8265/8290/8365/8390 User Guide
5.3.5 Error Requiring a Printer Restart
Following are descriptions and solutions requiring a restart. Errors requiring a restart are displayed when
the following fatal error has occurred during printer operation.
• Foreign material disturbing the printer operation is involved in the printer.
• An electrical circuit (such as board, motor, or sensor) failure has occurred.
• An error on the control program has occurred.
If error requiring a restart has occurred, the printer prints and then stops (see below).
(1) Power relating to the driving system is shut off automatically.
(2) All indicator lights on the operation panel are turned on and beeps sound continuously.
(3) An error message is displayed on the operation panel.
Press any key on the operation panel to stop the beep sounds.
If an error requiring a restart has occurred, solve the problems to restart the printer and delete the error.
If the same error message is displayed again, contact your local XEROX dealer. Be sure to inquire the
code numbers of the error messages.
No. Message Descriptions Solutions References
1 E System error***
{{{{{{{{{{
[ ]
An error which
cannot be solved
promptly has
occurred.
1. If foreign materials such as
a piece of media or media
dust are involved in the
driving system, remove them.
2. Make sure that the
replaced parts are correctly
installed.
3. Power OFF the printer.
After 10 seconds or more,
power it back ON.
Refer to ‘When
media jams occur ‘
Refer to ‘Replacing
consumables’
Notes
*** In error messages are code numbers indicating what kind of error occurred.
[ ] may indicate the command code of the error.
For the settings on a computer, refer to the computer's operation manual.