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USER GUIDE (TROUBLESHOOTING)
016-749 • Cause - A JCL command syntax error occurred.
• Remedy - Confirm the print settings, or correct the JCL
command.
016-757 • Cause - The entered password is wrong.
• Remedy - Enter the correct password.
016-758 • Cause - The account is not registered as an authorized copy
user.
• Remedy - Contact the System Administrator.
016-759 • Cause - The maximum number of copies has been reached.
• Remedy - Contact the System Administrator.
016-760 • Cause - An error occurred during PostScript processing.
• Remedy - Set Print Mode to Print Priority, or increase the
size of the print page buffer, or increase PostScript memory.
016-761 • Cause - An error occurred during image processing.
• Remedy - Set Print Mode to Speed Priority and instruct
printing again. If this does not remedy the problem, print
using Ensure Print.
016-778 • Cause - Conversion of the scanned image was discontinued
due to insufficient hard disk space.
• Remedy - Delete unwanted data from the hard disk to
increase hard disk space.
016-779 • Cause - An error occurred during conversion processing of
the scanned image.
• Remedy - Instruct scanning again.
016-780 • Cause - An error occurred on the hard disk during conversion
processing of the scanned image.
• Remedy - A probable cause is hard disk malfunction. For
information about replacing hard disks, contact your Xerox
Customer Support Center.
016-781 • Cause - Could not connect to the server during file
forwarding by Scan Services.
• Remedy - Ask the network administrator to check the
network environment or server environment.
016-782 • Cause - Could not login to the server during file forwarding by
Scan Services.
• Remedy - Check the login user name, password, and other
information.
Fault Code Cause/Remedy