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USER GUIDE (TROUBLESHOOTING)
016-783 • Cause - Could not find the specified server path during file
forwarding by Scan Services.
• Remedy - Check the path name of the server currently set to
the job template.
016-784 • Cause - A write to server error occurred during file forwarding
by Scan Services.
• Remedy - Confirm that there is sufficient space in the
directory on the server, and that access rights are present.
016-785 • Cause - The file could not be sent due to insufficient space
on the server’s hard disk by Scan Services.
• Remedy - Delete unwanted data from the server’s hard disk
to increase hard disk space.
016-787 • Cause - The server IP address set to the job template is
illegal.
• Remedy - Specify the correct job template.
016-788 • Cause - Failed to retrieve the file from the Web browser.
• Remedy - Refresh the browser page, or restart the browser,
or turn the machine off then on again. Try retrieving the file
again.
020-530 • Cause - No correct operations were performed in a certain
period of time.
• Remedy - Perform an operation within a certain period of
time.
An error occurred.
Switch the machine Off
then back On again.
(***-***)
• Cause - An error occurred.
• Remedy - Turn the machine Off, wait for the display on the
control panel to go out, then turn the machine back On again.
If the same message is displayed, record the message in
(***-***). Next, turn the machine Off, wait for the display on
the Control Panel to go out, then contact your Xerox
Customer Support Center.
Abnormal End (***-***) • Cause - An error occurred causing the operation to end
abnormally.
• Remedy - Program the same operation again.
Fault Code Cause/Remedy