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133 Chapter 19
Left and Right margins are
cut off
Turn on Auto Reduction.
(See Printing a Reduced Incoming Document (Auto Reduction),
page 28)
Horizontal lines appear in
Text or Graphics.
Clean the print heads. (See Print Quality Check, page 136)
If you clean the print heads five times and the print has not
improved, call Brother or your dealer for service.
Phone Line or Connections
Dialling does not work Check for a dial tone. Change TONE/PULSE setting. (See Setting
the Dialling Mode (Tone/Pulse) (Not available in New Zealand),
page 19) Check all line cord connections. Check power cord
connection. Send a manual fax by lifting the external telephone’s
handset, and dialling the number. Wait to hear fax receiving tones
before pressing Mono Fax Start.
The machine Does Not
Answer When Called
Make sure the machine is not in MANUAL mode. Check for dial
tone. If possible, call the machine to hear it answer. If there is still
no answer, check the telephone line cord connection. If there is no
ringing when you call the machine, call your Telephone Company
to check the line.
No dial tone on the external
telephone’s handset
Lifting the external phone’s handset—OR—Press any dial pad key
then Mono Fax Start. If you hear no dial tone, check telephone
line cord connections at the machine and wall socket. Check that the
external telephone is connected to the machine correctly. Test the
wall socket with another single line telephone. If no dial tone on the
wall outlet, call your Telephone Company.
Sending Faxes
Poor Transmitting Quality Try changing your resolution to FINE or S.FINE. Make a copy to
verify the machine’s scanner operation.
Transmission Verification
Report says
“Result:ERROR” again.
There is probably temporary noise or static on the line. Try sending
the fax again. If you send a PC FAX message and get
“Result:ERROR” on the Transmission Verification Report, the
machine may be out of memory. To gain extra memory, you can
turn off Fax Storage (See Setting Fax Storage, page 48), print fax
message in memory (See Printing a Fax from Memory, page 29) or
cancel a delayed fax or polling job (See Checking and Cancelling a
Scheduled Job in Memory, page 36). If the problem continues, call
the telephone company to check your phone line.
Vertical Black Lines When
Sending
If the copy you made shows the same problem, your scanner is dirty.
(See Cleaning the Scanner, page 141)
Sending, Copying or Scanning Difficulties
Vertical Black or White Lines
When Sending, Copying or
Scanning
Clean the white bar and the glass strip. (See page 142)
DIFFICULTY SUGGESTIONS