Authorized Send Installation and Configuration Guide for imageRUNNER Machines 163
6.1.14 Authorized Send Configuration Servlet Log On Screen
Error Messages
This section explains the Authorized Send Configuration servlet log on screen error
messages, along with possible causes and remedies. For more information on the
remedies, see
“Flow of Configuration Operations,” on p. 35.
Message Cause Remedy
Invalid Login ID and/or
Password. Please try
again.
The [Login ID] or [Password]
text box contains an invalid
entry.
Enter the correct login ID or
password credentials.
The Authorized Send
license has expired. Please
contact your Canon
dealer.
The Authorized Send license
has expired.
Update Authorized Send with a
valid license. by contacting your
local authorized Canon dealer.