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Authorized Send Installation and Configuration Guide for imageRUNNER Machines 159
Message Cause Remedy
Connection Failed. Could
not resolve host name: x.
The connection to the WINS
server failed because
Authorized Send cannot
resolve the WINS server host
name, represented by x.
Check the WINS server host
name and/or server configuration
and try again.
6.1.9 Create/Update Share Name Screen Error Messages
This section explains the Create Share Name and Update Share Name screen error
messages, along with possible causes and remedies. For more information on the
remedies, see
“Creating a Preset Share,” on p. 103, and “Editing a Preset Share,” on
p.
106.
Message Cause Remedy
Share Name is missing.
The [Share Name] text box is
blank.
Enter a share name.
File Server is missing.
The [File Server] text box is
blank.
Enter the DNS name or IP address
to send documents.
File path is missing.
The [File Path] text box is
blank.
Enter the path of the folder to
send documents.
Share name x is reserved.
Please choose another one.
The share name, represented
by x, can be one of the
following reserved names:
• “-Select Share-”
• “Home Directory”
• “Home Directory (if
exists)”
Enter a share name other than a
name that is already on the list of
reserved names.
Share name x exists. Please
choose another one.
The share name, represented
by x, already exists.
Enter a share name that does not
already exist.
Connection Failed. Could
not connect to x:y
The connection to the file
server failed because
Authorized Send cannot
connect to the file server IP,
represented by x, and the file
server port, represented by y
(139 or 445).
Check the file server IP and try
again.
Connection Failed. Could
not resolve host name: x.
The connection to the file
server failed because
Authorized Send cannot
resolve the file server host
name, represented by x.
Check the file server host name
and/or server configuration and
try again.