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When Problems Occur
8-3
8
Troubleshooting
Document cannot be sent.
Q Is the telephone line type set correctly?
A Check the type of telephone line that has been set. (See "Selecting the Type of
Telephone Line," on p. 1-12.)
Q If you are sending with a subaddress, did you enter the correct subaddress and
password for the destination?
A Check the subaddress and password settings.
Memory is full.
Q Are unnecessary documents stored in memory?
A Check the TX Document and RX Document memory, and erase unnecessary
documents or documents with errors from memory. (See "Printing and Erasing
Documents," on p. 3-11, and Chapter 5, "Using/Arranging Documents Stored in
an Inbox," in the Mail Box Guide.)
The document does not print clearly on the remote machine.
Q Is the platen glass clean?
A Use your machine to make a copy of the document, and check it for streaks. If
streaks appear, clean the platen glass. (See Chapter 7, "Routine Maintenance,"
in the Reference Guide.)
The density of the documents sent to a remote machine is too light.
Q Is the Density mode set to 'Light' and the Image Quality mode set to 'Photo'?
A Set the Density mode to 'Dark', and the Image Quality mode to 'Text'. Try
sending the document again. (See "Resolution, Density, and Image Quality," on
p. 2-2.)