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Error Messages
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Troubleshooting
Error Messages
This section explains the various messages that appear on the touch panel display,
along with possible causes and remedies.
For explanations of messages that are not listed here, see the Reference Guide
and Network Guide.
Self-Diagnostic Display
Perform the necessary procedures according to the displayed self-diagnostic error
message.
Self-diagnostic error messages appear on the touch panel display at the following
times:
• When scanning or printing cannot be performed because of an operational error
• When you need to make a decision or take some action during scanning or
printing
• When you need to make a decision or take some action while browsing the
network
The following is a list of self-diagnostic error messages, along with their possible
causes and remedies.
Set the IP Address.
Cause This machine is not set with an IP address.
Remedy Specify the IP Address Settings in TCP/IP Settings in Network Settings in
System Settings (from the Additional Functions screen), and turn the machine's
main power OFF, and then back ON.
No response from the server. Check the settings.
Cause The specified server settings are incorrect, or the server is not turned ON.
Alternatively, the machine's TCP/IP resources may be low.
Remedy Wait for a while, and then try browsing again. If there is still no response from
the server, try selecting another server.