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8-11
8
Troubleshooting
# 037
Cause Documents could not be received because there was insufficient memory
available.
Remedy Erase unnecessary documents and documents with errors from memory to
increase the amount of available memory. (See "Printing and Erasing
Documents," on p. 3-11, and Chapter 5, "Using/Arranging Documents Stored in
an Inbox," in the Mail Box Guide.)
# 080
Cause A subaddress is not set in the remote machine.
Remedy Try sending the document to the remote machine without a subaddress, or
request that the recipient set a subaddress.
# 081
Cause A password is not set in the remote machine.
Remedy Try sending the document to the remote machine without a password.
# 099
Cause Sending was interrupted.
Remedy Try sending again.
# 102
Cause The subaddress and/or password do not match.
Remedy Check the subaddress and/or password of the remote machine, make sure that
the subaddress/password you are sending with the document matches the
recipient's, and try again.
# 107
Cause The document could not be sent because there was insufficient memory
available.
Remedy 1 Resend the document at a lower resolution.
Remedy 2 Erase unnecessary documents to make more memory available.
Remedy 3 If this problem occurs frequently, contact your local authorized Canon dealer.