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List of Error Messages
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Troubleshooting
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and
perform the necessary operations according to the error code displayed. You can
check the error code on the Details screen when you press [Log] on the System
Monitor screen. (See "Job Details," on p. 5-11.)
If a send, receive, or fax job does not complete successfully, the error code is
printed in the Results column on the Activity Report and Send Report. However, if a
send job is canceled, "STOP" is printed in the Results column on the Send Report.
(See Chapter 12, "Printing Communication Reports," in the Sending and Facsimile
Guide.)
Perform the necessary procedures according to the error code.
# 001
Cause 1 Different sized originals were scanned without setting the Different Size
Originals mode.
Remedy Set the Different Size Originals mode, and then try scanning again.
Cause 2 Different sized originals were scanned in the 2-Sided Original without setting
the Different Size Originals mode.
Remedy Set the Different Size Originals mode, and then try scanning again.
# 009
Cause 1 There is no paper.
Remedy Load paper. (See "Paper Drawers," on p. 7-2.)
Cause 2 The paper drawer is not inserted correctly into the machine.
Remedy Insert the paper drawer properly. (See "Paper Drawers," on p. 7-2.)
# 037
Cause Documents could not be received because there was insufficient memory
available.
Remedy Erase unnecessary documents and documents with errors from memory to
increase the amount of available memory. (See Chapter 6, "Receiving
Documents," in the Sending and Facsimile Guide, and Chapter 2, " Introduction
to the Mail Box Functions," in the Copying and Mail Box Guide.)