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Clearing Jams
13-2
Troubleshooting
13
1
Open the printer cover. If there is any paper left in the cassette or on the output tray, remove it first.
2
Remove the cartridge.
IMPORTANT
•
Remove watches and any bracelets or rings when touching the inside of the machine. These items might be
damaged if they come into contact with the parts inside the machine.
•
When removing the jammed paper, do not touch the transfer roller (shaded part) as its surface is very delicate and
susceptible to finger oil and scratches, which may lead to print deterioration.
•
To avoid possible damage to the printer, do not touch the pins near the left end of the transfer roller.
NOTE
Do not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective
bag or wrap it with a thick cloth to prevent exposure to light.
TRANSFER ROLLER
PINS