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Faxing Problems
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Troubleshooting
13
Faxing Problems
Sending Problems
You cannot send a fax.
Q Is the machine overheated?
A Unplug the machine and let it cool for approximate 3 minutes to 5 minutes. Then plug in the machine
and try sending again.
Q Did you connect the power cord to the machine just now?
A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.
Q Is the machine set for the correct telephone line type (pulse/tone)?
A Make sure the machine is set for the correct telephone line type. (See “Setting the Telephone Line
Type,” on p. 3-5.)
Q Is the document loaded?
A Remove the document, stack it if necessary, and load it in the ADF correctly.
Q Is the One-Touch Speed Dial button or Coded Speed Dialing code you entered registered for the
feature you want to use?
A Check the One-Touch Speed Dial button or Coded Speed Dialing code and make sure it is
registered correctly. (See Chapter 5, “Speed Dialing.”)
Q Did you dial a correct number? Or have you been provided with an incorrect number?
A Dial the number again, or check that you have the correct number.
Q Does the other party’s fax machine have enough paper?
A Call the other party and ask them to make sure paper is loaded in their fax machine.