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Paper Feeding Problems
13-12
Troubleshooting
13
Paper Feeding Problems
Paper does not feed correctly.
Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed
the capacity of the cassette or multi-purpose feeder. (See “Loading Paper,” on p. 4-3.)
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded
properly, and that the slide guides are adjusted correctly. (See “Loading Paper,” on p. 4-3.)
Q Is the cassette inserted into the machine correctly?
A Push the cassette into the machine as far as it will go, and make sure the cassette is not tilted or
inserted at an angle.
Paper feeds skewed. (Printing is skewed.)
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded
properly, and that the slide guides are adjusted correctly. (See “Loading Paper,” on p. 4-3.)
A Make sure the paper exit path is clear.
Multiple sheets feed into the machine at the same time.
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded
properly, and that the slide guides are adjusted correctly. (See “Loading Paper,” on p. 4-3.)
Q Have you fanned the paper stack before loading it in the cassette?
A Be sure to fan the paper stack before loading it in the cassette. This keeps the sheets of paper from
sticking together.