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LCD Messages
13-8
Troubleshooting
13
LCD Messages
The following messages are displayed in the LCD when the machine performs a function or if it
encounters an error.
Message Cause Action
CHANGE PAPERSIZE When the machine prints the reports or
lists, the paper size setting is set to a size
other than <LTR>, or <A4>.
Set the paper size setting to <LTR>, or
<A4> and load paper of the same size.
For the TX report or RX report, the
machine automatically prints the reports
or lists which was stored in the memory.
CHECK DOCUMENT
There is a paper jam in the ADF. Remove the document in the ADF.
(See p. 13-7.)
Make sure that the document is not too
long or too short. (See p. 6-1.)
Then reset the machine by opening the
printer cover and then closing it.
The ADF roller rotates without feeding
documents.
Fan the edge that will feed into the
machine first, then tap the edge of
multiple page documents on a flat surface
to even the stack.
The document has stopped in the ADF
because you pressed [Stop/Reset] while
scanning.
Remove the document in the ADF.
(See p. 13-7.)
CHECK PRINTER An abnormality has occurred in the
printer.
Reset the machine by opening the printer
cover and then closing it. If the message
remains, unplug the machine from the
power supply and call your service
representative.
DOCUMENT TOO LONG
The document is longer than 356 mm for
multi-page document, 1 m for one-page
document, or is not feeding correctly.
Reduce the length of the document to
within 356 mm or 1 m.
There is a paper jam in the ADF. Remove the document you are trying to
copy in the ADF. (See p. 13-7.)
Make sure that the document is not too
long or too short. (See p. 6-1.)
Then reset the machine by opening the
printer cover and then closing it.
HANG UP PHONE The handset is not placed in the handset
cradle correctly.
Replace the handset correctly.
INCORRECT PAPER SIZE The size of the paper in the cassette or
multi-purpose feeder is different from that
of the paper specified in the <PAPER
SIZE> setting of the Menu.
Load the correct paper size or change the
<PAPER SIZE> setting of the Menu. (See
p.15-2.)
Then reset the machine by opening the
printer cover and then closing it.
INSTALL CARTRIDGE The cartridge is not installed or not
installed correctly.
Install the cartridge correctly.
(See p. 2-18.)