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Paper Feeding Problems
13-13
Troubleshooting
13
Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed
the capacity of the cassette or multi-purpose feeder. (See “Loading Paper,” on p. 4-3.)
A Do not force the paper stack into the cassette or the paper into the multi-purpose feeder.
A Load paper one by one in the multi-purpose feeder.
Q Is only one type of paper loaded in the cassette or multi-purpose feeder?
A Load only one type of paper.
A Make sure you load paper that meets the paper requirements for the machine. (See Chapter 4,
“Paper Handling.”)
Transparencies do not feed correctly.
Q Are the transparencies loaded correctly?
A Make sure the transparencies in the cassette* or the transparency in the multi-purpose feeder is
loaded properly, and that the slide guides are adjusted correctly. (See “Loading Paper,” on p.4-3.)
Q Is the proper transparency loaded in the multi-purpose feeder?
A Do not use any transparencies designed for color copiers. They will cause a paper jam. Please use
transparencies recommended by Canon.
*Only for the FAX-L380S model.
Paper feeds curled.
Q Is the proper paper loaded?
A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 4, “Paper
Handling.”)
Paper stacked roughly.
Q Is the proper paper loaded?
A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 4, “Paper
Handling.”)
A Check if the appropriate paper type is selected in <PAPER TYPE> in <PAPER SETTINGS> of the
Menu. (See “Loading Paper,” on p. 4-3.)