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Print Quality Problems
13-23
Troubleshooting
13
Q Is the machine installed in a stable location?
A Install the machine in a proper location. (See “Choosing a Location for Your Machine,” on p. 2-1.)
Copies are too dark or too light.
Q Is the exposure adjusted correctly?
A Adjust the exposure correctly using [Exposure]. (See “Adjusting the Exposure (Density),” on p. 10-6.)
Q Is the machine in the toner saver mode?
A Set <TONER SAVER MODE> to “OFF” in <COMMON SETTINGS> of the Menu. (See “5.TONER
SAVER MODE,” on p. 15-4.)
The printouts are partly missing or shaded when you make copies on heavy paper.
Q Is the paper type set correctly?
A Select <HEAVY PAPER> or <HEAVY PAPER H> in <PAPER TYPE> in <PAPER SETTINGS> of the
Menu. (See “Loading Paper,” on p. 4-3.)
The printouts are missing when you make copies on rough paper.
Q Is the paper type set correctly?
A Select <TRANSPARENCY> in <PAPER TYPE> in <PAPER SETTINGS> of the Menu. (See “Loading
Paper,” on p. 4-3.)
The edges of copies are dirty when you make copies.
Q Is the paper size set correctly?
A Specify the appropriate paper size in <PAPER SIZE> in <PAPER SETTINGS> of the Menu. (See
“Loading Paper,” on p.4-3.)
Q Is <FREESIZE> selected for the paper size?
A Specify the appropriate size in <VERTICAL SIZE> or <HORIZONTAL SIZE> in <FREESIZE> in
<PAPER SETTINGS> of the Menu. (See “Specifying the Paper Size,” on p. 10-2.)