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Clearing paper jams
1.
Gently pull the paper out of the printer with one hand while holding
the printer in place with the other. You can pull the paper out from
the front or the rear of the printer.
2.
If the paper tears off inside the printer, switch off the printer and
open the top cover. Remove the remaining paper, taking care not to
touch the film cable.
3.
Press the POWER button to switch the printer on again. The printer
is now ready to print.
4.
Open the top cover and check the platen. If the platen is soiled and
the reverse side of your output is stained with ink after a paper jam
occurs, clean the platen inside the printer. (☞79)
• If paper jams occur repeatedly, you may be loading the paper
incorrectly, or using the wrong kind of paper.
• Make sure that you are loading and feeding the paper or special
media correctly. (☞42)
86
Chapter 7 Troubleshooting