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Computer indicates a device time-out
1.
Make sure that the printer is on-line.
2.
Make sure that the printer’s printer cable is securely connected to
both the printer and the computer.
Printouts are incomplete (only 50% to 75% of the page ) or
printed with large white bands
On Windows 98/Windows 95, make sure Compatible or Bi-directional
is selected for the parallel printer port (LPT1).
■
Where to Find More Help
In the event that you cannot solve a problem with the BJC-50 printer,
review the Troubleshooting section which appears earlier in this
chapter. If you still cannot resolve the problem, contact the appropriate
Canon office listed below:
97
Chapter 7 Troubleshooting
7
Hong Kong, Taiwan, China
Canon Hongkong Co., Ltd.
10/F., Lippo Sun Plaza 28 Canton Road
Tsimshatsui, Kowloon
Hong Kong
TEL: 852-2739-0802
FAX: 852-2739-6428
Web page: http://www.canon-asia.com
India (and other southeast Asian countries)
Canon Singapore Pte. Ltd.
79 Anson Road, #09-01/06
Singapore 079906
TEL: 65-5324400
FAX: 65-2217577
Web page: http://www.canon-asia.com
Indonesia
P.T. Datascrip
Kawasan Niaga Selatan,
Bandar Kemayoran Jakarta 10610
TEL: (62-21) 6544515
Hotline: (62-21) 6544774
FAX: (62-21) 6544811-13
Web page: http://www.canon-asia.com
Australia
Canon Australia Pty Ltd.
1 Thomas Holt Drive
North Ryde, Sydney,
N.S.W. 2113, Australia
TEL: 02-9805-2864
Web page: http://www.canon.com.au
Canada
Canon Canada Inc.
6390 Dixie Road
Mississauga, Ontario, L5T 1P7, Canada
Help Desk at 1-800-263-1121
France
Canon France S.A.
17, Quai du Président Paul Doumer,
92414 Courbevoie Cedex, France
Standard: 01. 41. 99. 77. 77
Télécopie: 01. 41. 99. 79. 51
Hot Line: 01. 41. 99. 70. 70
Web page: http://www.canon.fr
Germany
Canon Deutschland GmbH
Postfach 528, 47705 Krefeld, Germany
CANON-Hotline-Service
Customer Support: 02151/349-555
Info-Desk: 02151-349-566
Mailbox: 02151/349-577
Fax-No.: 02151/349-588