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Appendix B: Warranties and Return Policy 227
NOTE: Before you ship
the product(s) to Dell,
back up the data on the
hard drive(s) and any
other storage device(s) in
the product(s). Remove
any removable media,
such as diskettes, CDs, or
PC Cards. Dell does not
accept liability for lost
data or software.
Dell will repair or replace products covered under this limited warranty that
are returned to Dell’s facility. To request warranty service, you must contact
Dell’s Customer Technical Support within the warranty period. If warranty
service is required, Dell will issue a Return Material Authorization Number.
You must ship the products back to Dell in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the
risk of loss or damage during shipment. Dell will ship the repaired or
replacement products to you (freight prepaid) if you use an address in
Canada, where applicable. Shipments to other locations will be made
freight collect.
Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing warranty
repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS
BEYOND THOSE STATED IN THIS LIMITED WARRANTY
STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO
THIS LIMITATION MAY NOT APPLY TO YOU.
DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN
HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET
FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE (OR JURISDICTION TO JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES
SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR
LIABILITY FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING
AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.