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ESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)
144
Standard Printhead Cleaning
This procedure should be performed if you notice a streak on the card where color was not
transferred. This procedure should also be performed during every Ribbon change or after
every 250 prints in order to maintain consistent print quality.
Step Procedure
1 Open the Top Cover of the Printer by gently grasping the front sides of the Cover
and lifting upward. The Cover will tilt open from front-to-back.
2 Open the Printhead Assembly by gently pulling up on the assembly’s Release
Tab and lifting upward.
Allow the assembly to swing completely open.
3 If you observe dust and/or other particles laying on the top surface of the Ribbon,
manually roll it up into the take-up roll.
Occasionally, dust may settle on the top surface of the Ribbon and cause print
quality problems.
4 Use a Printhead Cleaning Pen from the Printer Cleaning Kit or a soft, lint-free
cloth slightly moistened with isopropyl alcohol to wipe dust and other
accumulated particles off the surface of the Printhead.
If using a cloth, be extremely careful not to use too much alcohol. It must not be
allowed to drip into the Printer!
5 Once the Printhead is completely dry, shut the Printhead Assembly and Top
Cover. If a streak persists, perform the steps in Section III.