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ESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C10/M10 ID Card Printer Service Manual (Rev. 4.0)
148
Cleaning the Drive Roller
The Drive Roller should be cleaned during every Ribbon change or after every 250 prints.
This helps to prevent jams and maintain uninterrupted service. Also perform this procedure if
the Roller is noticeably dirty.
Use the following steps to clean the Roller:
Step Procedure
1 Leave the power ON and open the Printer’s Top Cover by gently grasping the
front sides of the Cover and lifting upward. (Note: The Cover will tilt open from
front-to-back.)
2 a. Open the Printhead Assembly by gently pulling up on the assembly’s
Release Tab and lifting upward.
b. Allow the assembly to swing completely open.
3 Remove the Ribbon and locate the Drive Roller.
4 a. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
slightly moistened with isopropyl alcohol to wipe the Roller clean.
b. Press the On/Cancel and on-line buttons to move the Roller back and forth
while cleaning.
5 After the Roller is clean and completely dry, re-install the Ribbon and close the
Printhead Assembly and Top Cover.