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46 SPARC Enterprise T5120 and T5220 Servers Service Manual • July 2009
1. Check the event log using the fmdump command with -v for verbose output.
In this example, the following information is provided about the detected fault:
■ Date and time of the fault (Jul 31 12:47:42.2008)
■ Universal Unique Identifier (UUID). The UUID is unique for every fault
(fd940ac2-d21e-c94a-f258-f8a9bb69d05b)
■ Message identifier, which can be used to obtain additional fault information
(SUN4V-8000-JA)
■ Details about the faulted FRU. This includes the FRU’s part number (part=
541215101) and serial number (serial=101083). The Location field
provides the name of the FRU. In this example, the FRU name is MB, meaning
the motherboard.
2. Use the message ID to obtain more information about this type of fault.
a. In a browser, go to the Predictive Self-Healing Knowledge Article web site:
(http://www.sun.com/msg)
b. Obtain the message ID from the console output or the ILOM show faulty
command.
c. Enter the message ID in the SUNW-MSG-ID field, and click Lookup.
In the following example, the message ID SUN4V-8000-JA provides information
for corrective action:
# fmdump -v -u fd940ac2-d21e-c94a-f258-f8a9bb69d05b
TIME UUID SUNW-MSG-ID
Jul 31 12:47:42.2008 fd940ac2-d21e-c94a-f258-f8a9bb69d05b SUN4V-8000-JA
100% fault.cpu.ultraSPARC-T2.misc_regs
Problem in: cpu:///cpuid=16/serial=5D67334847
Affects: cpu:///cpuid=16/serial=5D67334847
FRU: hc://:serial=101083:part=541215101/motherboard=0
Location: MB
CPU errors exceeded acceptable levels
Type
Fault
Severity
Major
Description
The number of errors associated with this CPU has exceeded
acceptable levels.
Automated Response
The fault manager will attempt to remove the affected CPU from
service.